How to Apply for Exchange item:

• Fill in the fields above to open the Application
• Follow the steps to complete the Application
• You will receive an email confirmation when the Request is completed

Is there a cost for exchange?

At KIHO Exchange is Free:

• In addition, we will take care of picking up the package and send a courier to you for Exchange 
• The courier will contact you before it reaches the address, you just need to have the package ready, in order to get it picked by courier team in exchange of item

How to Apply for Return:

• Fill in the fields above to open the Application
• Add Return item tracking and courier company name in Remarks section
• Follow the steps to complete the Application
• You will receive an email confirmation when the Return Request is completed

How to Return Item:

• you need to ship parcel back to our Official Address we will analyse and will accept or reject based on reason and conditions of item
• Dispatch item back to our office on following address:
• Name: KIHO Store
• Address: Plot A6/B, Block 13D-3 Gulshan-e-Iqbal opposite Church
  Karachi, Gulshan-e-Iqbal, Karachi
• Contact: 033-KIHO-CALL(5446-2255)
• Do Mention your name of receiver and order id on parcel for reference.
  You will receive the Partial Refund (total COD amount - delivery amount( 200 or respective applied)) if your return application is approved